Shipping policy

Shipping Policy:

Thank you for shopping at Del Rosario Botanica. We are committed to providing you with exceptional service and ensuring your orders are delivered safely and promptly. Please review our shipping policy below for information about shipping rates, delivery times, and other important details.

1. Shipping Methods: a. We offer standard shipping via USPS for all orders within the United States. b. Expedited shipping options may be available for an additional fee. Please contact us at delrosariohealings@gmail.com for more information about expedited shipping.

2. Processing Time: a. Orders are typically processed and shipped within 5-7 business days of receiving payment, excluding weekends and holidays. However, processing times may vary depending on order volume and product availability. b. You will receive a confirmation email with tracking information once your order has been shipped.

3. Shipping Rates: a. Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping destination. b. Free shipping may be available for orders that meet certain criteria. Please refer to our website or promotional offers for more information for information about free shipping eligibility if available.

4. Delivery Time: a. Standard shipping within the United States typically takes 5-7 business days for delivery, depending on the shipping destination. b. Please note that delivery times may vary due to factors such as weather conditions, shipping carrier delays, and other unforeseen circumstances.

5. International Shipping: a. At this time, we only offer shipping within the United States. We do not ship internationally.

6. Order Tracking: a. You can track the status of your order using the tracking number provided in your shipping confirmation email. b. If you have any questions or concerns about the status of your order, please contact us at delrosariohealings@gmail.com for assistance.

7. Shipping Address: a. Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders that are lost or delayed due to incorrect or incomplete shipping addresses. b. If you need to update or change your shipping address after placing an order, please contact us as soon as possible to make the necessary adjustments.

8. Shipping Restrictions: a. Some products may be subject to shipping restrictions due to their size, weight, or contents. We reserve the right to refuse or cancel orders that cannot be shipped to certain locations. b. Customers are responsible for complying with any applicable laws or regulations regarding the importation of products into their country or region.

9. Shipping Damage or Loss: a. In the rare event that your order arrives damaged or is lost in transit, please contact us immediately delrosariohealings@gmail.com for assistance. We will work with you to resolve the issue and ensure you receive a replacement or refund as quickly as possible.

10. Contact Us: If you have any questions or concerns about our shipping policy, please contact us at delrosariohealings@gmail.com.

Thank you for choosing Del Rosario Botanica. We appreciate your business!